Delivery Police
Shipping

Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Estimated shipping times
North America: 3-7 business days
I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.



Returns & exchanges

I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 24 hours of purchase

The item cannot be returned if it is damaged or defective due to the fault of the customer
I can't accept returns for custom or personalized orders ore Items on sale

Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.


Popular questions
What materials are the clock made of?
We use real wood. All clock models are made of precious wood.
How is the clock made? Is it handmade?
Manual assembly and adjustment of each part of the mechanism. All clock models are carefully sanded and assembled by hand. Then they are covered with special hypoallergenic oils and steam rooms, giving the clock the noble and natural colors of natural wood and preventing damage to the tree and its damage.
Can I customize the selected clock model, for example, change the inscription and image on it?
Yes, of course! We have an individual order available! We can engrave any image on the clock and box and offer gift wrapping!
What mechanism is the clock equipped with?
The clock is equipped with a quartz movement, which drives the movement of wooden gears, which rotates the clock hands, into precise movement. We use Seiko Japanese Quartz Movement.
How loud is the clock ticking?
The clock is absolutely silent, so it can even be located in the bedroom!
How long does it take to make my order?
Thanks to our own production, we are ready to produce clock for you in 1-3 days, which you will receive in 10-15 days from the moment of order.
What kind of warranty on the clock you provide?
The warranty on the watch is 1 year.
Where is your production located?
Production is located in Ukraine in the Lugansk region. We ship all orders directly from here.
Contact if you have any further questions